Long-Distance Family Services partnered with NewOrg to implement a customized data management system that streamlines operations, enhances service delivery and supports families navigating the challenges of long-distance work arrangements.
Edmonton, Alberta - Long-Distance Family Services is a dedicated human services collaborative founded by Samantha Bahan Fehr, whose personal experience with the challenges of remote camp work inspired her to create a support network for families affected by long-distance work arrangements. Recognizing that remote work not only impacts workers but also has profound effects on spouses and children, the organization offers a variety of programs designed to address these unique challenges. Their services include peer support networks that connect families facing similar issues, family milestone celebrations that help bridge the distance, and coordinated access to essential services such as mental health resources, personal wellness initiatives, and household maintenance support. Driven by values of respect, integrity, compassion, innovation, and unity, Long-Distance Family Services is committed to fostering resilient family relationships and ensuring that every member has the support needed to thrive despite the physical separation inherent in remote work lifestyles.
"Working with Nicholas and the NewOrg team was a professional and positive experience. Their system was easily customized to Long-Distance Family's unique program needs and will support us as we continue to grow."
(Samantha Bahan Fehr, Founder & President)
Driven by this commitment, Long-Distance Family Services soon recognized that its dedication to supporting families across distances was being challenged by a significant operational hurdle: the absence of a current system to track member engagement and maintain detailed case notes. Without an integrated data management solution, the organization struggled to capture and analyze crucial information about interactions and support outcomes, limiting its ability to optimize services and respond swiftly to the evolving needs of families. This gap highlighted an urgent need for a robust system that could streamline data collection and management, ultimately enabling more effective monitoring, improved communication, and enhanced service delivery across their various programs.
To address these challenges, NewOrg's cutting-edge data management system provided a comprehensive portal that revolutionized operational efficiency. With a primary focus on streamlining administrative tasks and tracking essential information, the system offers several key features, including
- Company Partner/Member Portal: A centralized hub for company partners/member sign-ups, updating profiles, registering for events, submitting requests, and requesting service coordination.
- Consent and Waiver Handling: Secure storage and easy access to electronically signed consents, agreements, and waivers, ensuring compliance and proper documentation.
- Contractual Review: Simplified recording of Contract/Agreement details, that gives a clear, easy review of where company partners and members are with their commitments.
- Comprehensive Tracking: Robust Member Goals/Action Plan tracking to easily review where members are at with issue or personal growth areas.
- Case Notes Documentation: Efficient recording and management of case notes, providing valuable insights into member interactions and outcomes.
- Online Scheduling: Easy setup of staff availability for members to efficiently sign up for one-on-one scheduling of service coordination online.
- Group Sessions and Attendance Monitoring: Seamless logging of group sessions and attendance records to support and enhance support groups.
About NewOrg Management System, Inc.
NewOrg Management System, Inc. – www.neworg.com
4000 Albemarle St NW (Ste 200)
Washington, DC 20016
NewOrg is a leading software developer providing a cloud-based data management platform for nonprofits and local government/social agencies, with more than 50,000 users in the US & Canada since 2006. Celebrating 18 years of providing complete, 100% customized data management for nonprofit organizations and affiliates, NewOrg's integrated software and service approach ensures that our partners improve efficiency, transparency, and sustainability.
About Long Distance Family Services
Samantha Bahan Fehr
Founder & President
Long Distance Family Services
780-887-3014
samantha@longdistancefamily.ca
Media Contact:
Sotiris Koutsoyannis
Marketing/Communication Specialist
NewOrg Management System, Inc.
866-843-2835 x3
newsroom@neworg.com
