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Support/Training
We offer training to help your team fully utilize NewOrg’s functionalities, regardless of your staff's composition. From implementation onward, we provide complete Life Cycle Support, including unlimited support calls and emails as part of your monthly Hosting & Support
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Training for Every Stage of Your Journey
Our ongoing training helps your team stay proficient as your needs evolve. Whether onboarding new staff or adopting new features, we provide tailored sessions to ensure your organization uses NewOrg effectively. Many partners rely on this support to confidently manage transitions and optimize productivity.
Key training and support benefits
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A customized procedure manual that documents each department, program, process, and workflow
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Online training videos available for all key areas and functionality
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An annual system review and refresh with your support team
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Unlimited support incidents, up to one hour daily, via phone, email, support tickets, or online meetings
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Dedicated implementation and support staff familiar with your system
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Ongoing assistance with new features, report and field changes, security and best practices
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Implementation Support and Success
Our expert implementation team provides comprehensive training for all departments and staff using NewOrg, working hand-in-hand with your team to streamline workflows boost efficiency, and unlock the full potential of your data. Upon completing the implementation process, each client receives a customized procedure manual tailored to their specific department or program.
Want additional information
Uncover how NewOrg boosts the success of nonprofit organizations. Our expert team is prepared to offer a customized consultation for your unique needs.