Christian HELP Adopts NewOrg’s Nonprofit Case Management Software

A faith-based nonprofit embraces NewOrg’s customizable platform to enhance client intake, scheduling, virtual coaching, and real-time reporting. 

For over 33 years, Christian HELP has stood as a pillar of hope and support for Central Floridians facing economic and personal challenges. Founded in response to the growing crisis, where nearly 50% of residents struggle to afford basic necessities and 1 in 5 children go to bed hungry, the organization emerged with a clear and compassionate mission: to prevent homelessness by connecting individuals with sustainable job opportunities, essential resources, and spiritual encouragement. Grounded in core values of compassion, transparency, and service, Christian HELP has continually adapted its programs to meet the community's evolving needs, ensuring that every dollar donated creates meaningful change. From its early days of grassroots support to its current impact—saving taxpayers over $570 million, distributing more than 23 million pounds of food, and aiding over 170,000 job seekers across five Florida counties—Christian HELP remains dedicated to restoring dignity and fostering empowerment. This enduring commitment not only honors its history but also lights the way for a future where every individual has the opportunity to thrive. 

“NewOrg’s technology has significantly expanded our capacity to serve more individuals. Our coaches can now assist clients with greater efficiency while capturing and analyzing more data than ever before. The ability to track client progress throughout our coaching sessions has not only refined our methodology but also enhanced our overall effectiveness. One of the greatest advantages of NewOrg is its adaptability. As our organization continues to grow and evolve to meet community needs, NewOrg grows with us—seamlessly adapting its software to support new services, challenges, and opportunities.”

(Britt Johnson, Assistant Executive Director) 

Having had their existing software solution financially fold overnight, Christian HELP went on the search for a new system that could implement a solution for them as quickly as possible. Not only did they need a new system, but they also needed a system that would be able to expand with them over the coming years, as they will be duplicating services in another county. NewOrg met the challenge. 
 
Christian HELP was able to utilize multiple features of NewOrg within its integrated system to aid the efficiency of administrative staff and coaches. These features included: 
 

• Online Client Intake & Scheduling: An online application that allows clients to book intake appointments through the NewOrg Scheduler, with automatic staff notifications for seamless coordination. 
   

• Full Time/Vol Coaches Create Own Schedule: Coaches can set up their availability, allowing clients to book sessions at their convenience. This eliminates the need for lengthy email exchanges to confirm meeting times. 
   

• In-built Virtual Meeting Tool: With NewOrg’s Video Conferencing feature, staff can easily send invitations, start video or audio sessions, and share files. Clients can also complete surveys that are instantly saved in the system, improving efficiency in capturing key data points. 
   

• Simple Survey Data Collection Process: Staff can easily collect key program outcome data by either integrating surveys within a NewOrg Video Conferencing session or emailing survey links to clients with just a few clicks, streamlining the tracking process. 
   

• Streamlined Email Communication: A flexible and easy-to-use email system that meets the organization’s operational needs. For instance, the system simplifies communication by auto-populating key client data into email templates. Eliminating the need for manual data entry when connecting volunteers with clients. 
   

• Comprehensive Tracking: Easily monitor member progress on goals and action plans, ensuring clear insights into personal growth and key focus areas. 
   

• Case Notes Documentation: Efficient recording and management of case notes, providing valuable insights into member interactions and outcomes. 
   

• Automated Report Generation: Using NewOrg’s dashboard reports, key staff can attain any statistical breakdowns with a touch of a button. 

 
About Christian HELP: 

Britt Johnson 
Assistant Executive Director 
(407)834-4022 
britt@christianhelp.org 
450 Seminola Blvd.  
Casselberry, FL 32707 
https://www.christianhelp.org/

About NewOrg Management System, Inc. 

NewOrg Management System, Inc. – www.neworg.com  
4000 Albemarle St NW (Ste 200) 
Washington, DC 20016 

NewOrg is a leading software developer providing a cloud-based data management platform for nonprofits and local government/social agencies, with more than 50,000 users in the US & Canada since 2006. Celebrating 18 years providing complete, 100% customized data management for nonprofit organizations and affiliates, NewOrg's integrated software and service approach ensures that our partners improve efficiency, transparency, and sustainability. 

Media Contact:

Sotiris Koutsoyannis
Marketing/Communication Specialist
NewOrg Management System, Inc. 
866-843-2835 x3 
newsroom@neworg.com